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FutureMinds Privacy Policy

Effective August 25, 2026

1. How we treat children's data

FutureMinds is intended for children aged 9 to 16. Because COPPA protects children under 13, the app's content bands are drawn at that same line — 9–12 and 13–16 — so the age band a child sits in and the data rules that apply to them are always the same boundary. Our COPPA Compliance Statement covers this in more detail.

• The account belongs to the parent. Only a parent can create it, add a child, change settings, or delete anything. Children never sign up or sign in on their own.
• The parent area and any purchases sit behind a parental gate, so a child cannot reach them alone.
• We ask for the least we can — a nickname and an age are enough to run the app.
• There is nowhere in the app for a child to enter contact details, and no way for a child to communicate with anyone.
• Nothing about a child is used for advertising, because the app contains no advertising at all.

A parent can review, correct or delete everything held about their child at any time — see Your choices. If you believe a child has given us information beyond what is described here, email admin@wisesoft.ai and we will delete it.

2. What the app collects

The app contains no analytics and no advertising. There is no Google Analytics, no Firebase Analytics, no advertising network, and no third-party tracking or crash-reporting service of any kind. This is a deliberate design decision, not an omission.

The parent's account

Each child profile

Use a first name or a nickname. The app never needs a child's full name.

We also store learning progress against each profile: XP, level, streak, which levels have been completed, the best score for each, and the date the child last played. This is what makes progress, badges and the parent dashboard work.

We keep a day-by-day record of which levels each child played, stored as one entry per day. It is what the parent dashboard and the weekly summary email are built from. It records which levels were played on a date — not how long anyone played, which nothing in the app measures.

We record which version of the app the account last ran — the app and build number, the platform, and the identifiers of any over-the-air update it has applied. It carries nothing about a child, and it is how we tell whether a fault someone reports is already fixed in a newer build.

Finally, we store the parent's own settings, including whether they asked for the weekly summary email.

Microphone

One level, Voice Trainer, records the child's voice so the app can play it back. iOS asks permission first.

The recording never leaves the device. It is deleted when the child re-records, when the level finishes, and again when the screen closes. Only the score is saved.

Error diagnostics

When something fails, the app records a short technical note: an error code and the name of the operation that failed. These are held on the device and are not transmitted. They contain no names, no email addresses, and nothing the child typed or chose.

3. What the app does not collect

• No advertising identifiers and no advertising.
• No analytics or tracking SDKs.
• No location data.
• No access to your photo library, contacts, or camera. The photographs shown inside levels are bundled with the app; none come from your device.
• No social features. Children cannot message anyone, post anything, or see other users. The conversations in the online-safety levels are written content, not real people.
• No payment card details. Purchases are handled by the App Store — see Premium and purchases.
• No biometric data, and no voice recordings sent to us.

4. Where the data comes from

We collect data from you, and from nowhere else. Everything described above is either typed in by a parent or generated by a child playing the app.

We do not buy personal data, and we do not obtain it from data brokers, public records, social networks, or any other third-party source.

5. How we use the data

• To run the app — signing in, keeping child profiles separate, saving progress, choosing the right content band for a child's age, and showing a parent what their child has learned.
• To improve the app.
• To correspond with parents about their account — for example, password resets and important service notices.
• To send the weekly summary email, if a parent asked for it when they created the account. It goes to the parent, never to a child.
• To meet legal obligations where we are required to.

We do not use anyone's data for advertising, we do not sell it, and we do not share it for anyone else's marketing. There is no profiling and no automated decision-making that produces legal or similarly significant effects.

6. Who we share it with

The list is short, and it is the whole list.

No other third party receives your data. Each of the four above is a processor acting on our instructions, and none of them may use your data for their own purposes. We may disclose data if we are legally required to, or where it is necessary to protect someone's safety or our legal rights. If Wisesoft.ai were ever acquired, account data could transfer as part of that business — you would be told before it did, and this policy would continue to apply until you were notified of a change.

7. Premium and purchases

FutureMinds opens with 14 days of full Premium access, free. After that, the first quest and the Daily Challenge remain free, and an optional subscription unlocks every other quest, new quests as they are added, the parent progress reports, and the weekly summary email.

Payment is handled entirely by the App Store — we never see or store your card details. On our side we store only whether the account is on Premium, and the date that period began.

8. How long we keep it

An inactive account is not deleted automatically — we would rather a family come back to their child's progress intact than lose it to a timer. If you want an account removed, tell us and we will remove it.

9. How it is protected

Access rules on our database restrict every child profile to the authenticated parent account that created it. Accounts are protected by a password you choose, and data travels over encrypted connections.

A small number of authorised people at WISESOFT LLC can access account records — in practice to answer a support request, investigate a fault, or carry out an access or deletion request. It is limited to those purposes, and it is not used to browse families' data.

No method of storage or transmission is completely secure, and we do not claim otherwise. If a breach ever affected your data, we would tell you.

10. Your choices

Delete your account in the app: Profile → Parent area → Delete account. This permanently removes the parent account, every child profile under it, and all progress. It cannot be undone.

Review or correct anything: child names, ages and settings can all be edited in the parent area at any time.

Email: write to admin@wisesoft.ai and we will review, correct, export or delete your data for you.

The weekly summary email: we ask when you create your account, and we only send it if you say yes. It goes to the parent, names what each child explored that week, and is not sent at all in a week when nobody played. You can stop it two ways: the switch in the parent area, or the unsubscribe link in any email — the link works without signing in, and can only ever turn it off. It is part of Premium, so it also stops if a subscription ends.

Other email from us: account email only — password resets and important service notices. We never email children, we do not send marketing email, and the app has no in-app messaging and no push notifications.

11. Your privacy rights (US states)

Several US states give residents rights over their personal data — among them California, Colorado, Connecticut, Texas and Virginia. We extend the rights below to everyone who asks, regardless of where they live, rather than checking your address first.

• Know and access — what we hold about you and your children, and why.
• Correct — fix anything inaccurate.
• Delete — remove your account and everything under it.
• Portability — receive a copy of your data in a readable format.
• Opt out of sale, sharing, or targeted advertising — there is nothing to opt out of. We do not sell personal data, we do not share it for cross-context behavioural advertising, and we run no targeted advertising. This has been true since the first version of the app.
• No retaliation — exercising any of these rights will never degrade your service or change your price.

To exercise any of them, email admin@wisesoft.ai. We will confirm receipt and respond as promptly as we can. If we ever have to refuse a request, we will tell you why and how to appeal it — reply to our refusal and a person will re-review it.

Wisesoft.ai is a small company, and most of these laws set size thresholds we are well below. We offer the rights above anyway — not because a statute compels us, but because they are the rights we would want as parents. If that ever changes and a law does apply to us, nothing here gets worse.

12. Where FutureMinds is available

FutureMinds is offered worldwide, with four exceptions: the European Economic Area, the United Kingdom, Switzerland and India. Each of those places sets additional requirements for a service used by children — among them a formal impact assessment, a locally appointed representative, and verifiable parental consent for everyone under 18. We would rather meet them properly than half-meet them, so the app is not offered there yet.

Everywhere else, this policy applies to you, and the rights below are in addition to those in section 11 — which we extend to everyone who asks, regardless of where they live.

Wisesoft.ai operates from the United States, and account data is stored on Google Firebase infrastructure in the United States. Wherever you use the app from, your data is transferred to and processed in the US.

Your local law may give you rights in addition to those described above. Wherever you are, all of them are exercised the same way — email us, or delete the account yourself in the app.

• Canada. PIPEDA gives you the right to access the personal information we hold about you and your children, to ask us to correct it, and to withdraw consent you have given. Residents of Quebec have further rights under Law 25, including a portable copy of your data.
• Australia. The Australian Privacy Principles give you the right to access and correct your personal information, and to complain to the Office of the Australian Information Commissioner if you are not satisfied with how we handle a request.
• New Zealand. The Privacy Act 2020 gives you the right to access and correct your personal information, and to complain to the Office of the Privacy Commissioner.

The person responsible for the protection of personal information at WISESOFT LLC — and the person who answers grievances — is its sole member, reachable at admin@wisesoft.ai or on +1 720 861 0836.

13. Changes to this policy

If this policy changes we will update the date at the top and, where the change is significant, tell account holders by email before it takes effect.